Wissen-Haus Youth Empowerment Foundation

Learning Objectives

Break complex problems into manageable parts
Identify root causes, not just symptoms
Make informed decisions when facing uncertainty

Every professional faces unexpected challenges. Develop a structured approach to problem-solving that moves beyond surface-level fixes to real, lasting solutions.

Module Quiz

1. A course has 40% dropout. "Students aren't motivated" is a:

Root cause (the real problem)Symptom (surface observation, not the real cause)SolutionNot relevant to the problem

2. The best way to find root cause is to:

Assume the first explanation is correctAsk "Why?" repeatedly to dig deeper: Why did it happen? Why did that happen?Treat the symptom and hope it fixes the problemIgnore the problem and move on

3. When making decisions under uncertainty, you should:

Guess and hope for the bestGather available information, consider options, and accept some riskWait until you have perfect information (which never comes)Let others decide for you

Module 4: Problem-Solving & Critical Thinking